Terms and Conditions

User Agreement

These terms and conditions apply to all purchases made from Boofheads Haircare Pty Ltd - ABN 84 111 277 537.

Orders & Delivery

All orders placed through this web site are subject to confirmation and acceptance by Boofheads. Boofheads may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Boofheads requests payment for increased prices, you may cancel the order by giving notice to Boofheads, which must be received within seven days of the announcement of the increase. Boofheads or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Boofheads as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Boofheads to be authorised to receive the goods. If there is no-one at the delivery address to receive and pay for the order, Boofheads may charge you additional delivery fees. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Boofheads reserves the right to restrict sales to retail quantities when supplying resellers and distributors.

Renewals, Returns & Refunds

Boofheads believes in secure eCommerce and will provide a 30 day money back guarantee for the products and services that are bought online. Boofheads cannot guarantee that your business will be successful and cannot refund for a store after it has gone live on the web. In order to be eledgible for the money back guarantee we must be notified with in 30 days and we can only refund money paid. Boofheads has an extensive dispute resolution process that must be exhausted before any refunds are issued. All refund applications will be carefully considered and given at the discretion of the Company Management.

Prices & Payment

For each online order, you must pay:

1. the applicable price for the relevant goods confirmed by Boofheads; and
2. the delivery and handling fee specified on the web site at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to Boofheads is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. At this stage we can only accept payments using the methods stated in the Orders & payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Boofheads. Prices and range on this web site may vary from Boofheads stores.

Products

All our products are sent to you in good condition and packaged correctly, we cannot guarantee the condition of the product on arrival.

Your Account

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Boofheads in connection with any use (whether authorised or unauthorised) of your user name or password. Boofheads may suspend or cancel your account at any time without prior notice.

Pictures

Boofheads aims to include up-to-date pictures of all of the goods on this web site. However, our picture of the goods may differ from the actual goods. We recommend you read the labels on the goods carefully before using the goods.

Privacy

Boofheads will comply with Boofheads's Privacy Statement. Boofheads will not reveal your personal information to external organizations except for the purposes of fulfilling your order.

Liability

Any liability of Boofheads in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Boofheads be limited to:

1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and
2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

 

Changes To Terms

Each order is governed by the terms and conditions current when the order is placed. Boofheads may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

 

Applicable Law

All purchases, and these terms and conditions, are subject to the laws of Victoria, Australia.

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